Posts tagged ‘intranet’

Corporate Governance

Corporate governance is defined as the structures and behaviours by which a company is directed and managed. It influences all company decisions, and guides how directors and managers meet expectations, ensuring they are responsible and accountable in their respective roles.

The companies that maintain good corporate governance are the ones that are transparent, and nowadays transparent means having a user-friendly intranet system. The ideal is that any employee can look up your company’s structures, processes, procedures, systems etc. and readily describe how the organisation works. Oh, and perform their jobs productively.

Companies looking to assess their corporate governance generally need to start by looking at how well defined their processes are. When high level processes are in order, and are visible to employees (transparent), everything else starts to fit into place. Divisions know who they work with and if/when they deal with other divisions, and instructions for individual procedures (such as loading an item into a computer) are accessed through the main process diagram.

Once transparency is obtained, the key is maintaining, reviewing and improving the content.

A comparison I like is one to the rules for a professional sport. Whatever sport it is it will be at its best when everyone knows how to play and there are no contentious issues. When a referee blows the whistle, it must be clear cut why, and spelt out in the rules in a manner that avoids all confusion. Then when something starts to become an issue, the rules are reviewed and adjusted as appropriate.

Technically professional sport is a business though, so that may be why it is governed in much the same way.

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June 17, 2010 at 3:10 am Leave a comment


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