About Us

What we do

TACTICS is New Zealand’s leading provider of documentation and training services.

We apply the proven Information Mapping® method to your written information and can share our expertise by training you or your staff.


Our passion

At TACTICS we take pride in helping our clients develop clear, concise and complete information that is easy to access, use and maintain.


Our history

TACTICS was established in 1986 as an independent consulting company specialising in both customised training and documentation design and development. We have since grown to become one of the leading consultancies in performance support in the Asia Pacific region.

TACTICS is the exclusive licensee of Information Mapping® in New Zealand. We have trained thousands of individuals, in both the public and private sectors, since 1993.

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